We build every PC around our principles, quality and fair pricing, not squeezing the biggest margin possible out of every sale or profiting lots from customers. That means high quality recognised components and no unbranded or low quality parts, and pricing that's checked against what other builders charge for the same spec, not set to whatever we want.

Every build is put together and tested by hand. If you want the full story on how and why we do things this way, our About Us page goes into more detail.

Every Vortex Core PC is fully tested before it ships, so problems are rare, but if something does come up, get in touch and we'll walk you through some simple troubleshooting first. If that doesn't resolve it, we'll explain exactly what happens next and get things sorted as quickly as possible.

Every PC comes with a free 1 Year Warranty as standard, so support like this is never an added cost to you.

Once your order's confirmed, we build and fully test your PC before dispatch, usually within 3 to 5 working days. This can occasionally vary depending on stock availability, current demand, or your specific build, but we'll keep you updated if anything's likely to take longer than expected. Standard delivery wont take more than just over a week in most cases.

Every build is properly packaged before it leaves us. Internally, foam padding supports and cushions components like the cooler and graphics card so nothing can shift or get damaged in transit.

The PC ships in its original case box, placed inside a second, larger outer box with additional cushioning, along with a UK 3-pin power cable. This is what's known as double boxing, and combined with the internal padding, it's how we make sure your PC arrives exactly as it left us.

Yes. Every product page includes options for memory, storage, case colour and more, with the price updating upon checkout as you choose. If you're after something outside those options entirely, a specific colour, a themed build, or anything bespoke, get in touch and we'll talk it through and consult free of extra charge.

Every PC includes a free 1 Year Warranty as standard. If you'd like longer cover, 2 and 3 year warranty options are available at checkout on every build.

Yes. Alongside our standard lineup, we take on custom builds too, specific colour schemes, themed designs, or anything outside what's listed on the site. Visit our Commission Builds page or get in touch directly to talk through what you have in mind.

Get in touch and we'll help however we can.

Email: general@vortexcorepcs.com
Phone: 07857 395658