Contact information

Contact & Support Policy

At Vortex Core PCs we are committed to providing fast, direct support from the people who actually build your PC.

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How to Reach Us

Email: general@vortexcorepcs.com
Phone:  07857 395658
Response time: Within 1 business day

Website: vortexcorepcs.com

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Support Hours

We aim to respond to all enquiries Monday to Friday. Emails received over the weekend will be responded to on the next working day.

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What We Can Help With

• Pre-purchase advice and build recommendations
• Order status and dispatch updates
• Technical support and troubleshooting
• Warranty claims and returns
• Upgrade advice for your existing Vortex Core build

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Technical Support

All Vortex Core PCs are built and tested before dispatch. If you experience any issues after receiving your PC contact us at general@vortexcorepcs.com with your order number, a description of the issue and any photos or video if relevant. We will diagnose and resolve the issue as quickly as possible.